48-hour phone repair service turned out to be the wrong number

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In mid-November, I delivered my wife’s iPhone in order to some business called Fast Fix Cellular which promotes 24 or even 48 hr service. The telephone needed the particular battery changing and We used the courier since directed. The particular phone just arrived using the company 5 days times after publishing. A 7 days later We was informed the professionals were nevertheless looking in to it.

Right after a more week handed down, it surfaced that presently there was certainly a two-week backlog pertaining to battery maintenance. At this stage I actually decided that will I simply wanted the telephone back. Yet try whenever i may, I can not cope with in order to this company.

Can a person please obtain my cell phone back, plus the £37 I compensated?

ML, Crowborough, East Sussex

We do manage in order to get your own repaired cell phone back, along with a refund through the cash, but blimey, it experienced been tough work. Fast solution Mobile any kind of of all those infuriating businesses without mobile phone number shown on their particular website.

This ignored the first e-mail, in assistance of whenever sent the second do the company respond.

The business denied this had already been ignoring each you plus said that will over fifty emails exceeded between a person. They have fixed your cell phone free of charge because a motion of goodwill. We allowed letters yet cannot solution individually. E-mail us on consumer. [email protected] com or even write in order to Consumer Winners, Money, the particular Guardian, ninety York Method, London N1 9GU. Make sure you incorporate the daytime phone number. Submitting and syndication of most characters is issue to the terms plus conditions

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